Shipping and Returns

SHIPPING

When will my order ship?

Please allow 1-3 business days for your order to be processed and dispatched.

How can I receive additional assistance with my shipment?

Please contact info@soleiltoujours.com with your enquiry.

RETURNS

Do you accept returns?

Yes, we are happy to accept returns for any reason within 30 days of your order dispatch date. Note: We do not refund original shipping charges.

Do you accept exchanges?

Unfortunately we are unable to process exchanges at this time. Please place a return and new order for the product(s) of your choice.

How do I place a return?

1. Click link to initiate a return: https://shopify.com/7798439/account

2. Log into your account. Enter the email address you placed your order with and click Continue. Enter the six digit verification code sent to your email account. 

3. Select the order and items you wish to return, plus return reason.

4. Click Request return to submit.

5. Once approved, you will receive an email with a return shipping label and instructions.

When will I receive my refund?

Within 14 days of receipt of your returned product(s).

How can I receive additional assistance with my return?

Please contact info@soleiltoujours.com with your enquiry.